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Post by totmcsentry on Mar 4, 2009 4:45:10 GMT -5
well silke and dr ato have you tried ; logging in to your EA account and going to their support centre once there you should find you question and any updates from EA / or click the link from EA in the email they sent you it will give you a chance to update your question and read their response .
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Post by dratomik on Mar 4, 2009 10:42:09 GMT -5
I finally got a response today.
Greetings,
Thank you for writing to Electronic Arts.
Due to the nature of your issue, more time is required for investigation. I apologize for any prolonged delays this might cause, but please rest assured that we are trying to handle your issue in a timely manner. During this time, you may still update your incident with additional information that might help us resolve your issue without causing any additional delay. To update your incident click the link that says, To view or update your question from our support site, click here."
We appreciate the opportunity to assist you and look forward to getting you back in the game!
Sincerely,
EARepCaine
Player Relations
Electronic Arts
This isn't a very impressive answer.
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Post by Buffa on Mar 4, 2009 10:55:12 GMT -5
F#@k them. I'M so sick of all this Bull$#!t. A$$H@!#S. JUST F#@&ING FIX THE PROBLEMS. SHEESH.
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Post by totbobby on Mar 4, 2009 14:03:52 GMT -5
buffman , l love it when you get mad ? now write to your video game shows , like X -PLAY and tell them how we are getting screwed over by EA , like l am and rip them a new assh_ole !
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Post by kunio18 on Mar 4, 2009 16:03:04 GMT -5
i wish you guys best luck i just cant ever get onto a darn server no more and ive signed that petition over 13 times !
fuck sake no tf2 for 2 weeks now for kunio,
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Post by totmcsentry on Mar 5, 2009 4:34:04 GMT -5
bloody hell kunio what is going on how come you ain't getting on TF2 ? / is it the only PSN game you can't play ? / I really mad for you not that it helps
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Post by totmcsentry on Mar 5, 2009 4:45:24 GMT -5
NO update from EA they did however send me a customer on line survey to fill out can you believe that ? I did try to post the link but it won't load after it has been done once I suppose it is to stop me from giving them a 0 rating over and over .
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Post by totmcsentry on Mar 6, 2009 4:27:43 GMT -5
I have the latest update from EA Discussion Thread Response (Charles N.) 03/05/2009 11:54 AM Greetings, Thank you for contacting Electronic Arts. I am sorry to hear about all the issues that you are facing. For the PC and 360 version of the game you will need to contact Steam at www.steampowered.com as they support the PC/360 versions. As for the release date for the PS3 patch I am sorry to say that we do not have an ETA on the release date. If you have any further questions or concerns please reply to this email or visit our extensive knowledge base online at support.ea.com. Thank you, Charles N EA Online Support |
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Post by totmcsentry on Mar 10, 2009 4:22:32 GMT -5
I have updated my question to EA On Sunday between 1300 and about 1500 UK GMT we where down to just 1 server and could not create a new one / during the week is seems playable but as soon as it gets to the weekend the game becomes unplayable due to severe lag / this might look to EA as if the numbers of gamers on TF2 are down when in fact no can play or create a game so we are forced to play something else instead .EA Support Centre, UK and Ireland electronicarts.co.ukelectronicarts.ie |
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Post by kunio18 on Mar 10, 2009 17:13:15 GMT -5
bloody hell kunio what is going on how come you ain't getting on TF2 ? / is it the only PSN game you can't play ? / I really mad for you not that it helps dude its the same shit as usual cant join a server unless its full up, cant create a server, and cannot join anyserver because it always relays this message, my intenet connection is kick ass, its a virgin broag band one, and this fuckin message comes up all the time saying unable to connect to the game server, please try again later yes it is the only onlione psn game that i cannot play properly, im really really really considering of leaving tf2 for good, might change to gta or mgs soon for online, but yeah thats what happens to me now thanks to the shit that EA can t fix, so i give EA a big and gigantic middle finger, |
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Post by totmcsentry on Mar 12, 2009 12:02:39 GMT -5
Response (Charles N.) 03/10/2009 03:28 PM Greetings, Thank you for contacting Electronic Arts. The only information that I can give you is that we are un aware of an ETA for a patch for Orange Box. As for the servers going down please do the following to re sync with the game server. 1. Go to the PS3 Main Menu 2. Please select the Settings option 3. Please select the Network Settings option. 4. Locate and disable the Media Server Connection option. 5. Go back to the PS3 Main Menu 6. Please select the Games option 7. Please select the Game Data Utility option under the Games option 8. Please locate the game data for the game and delete it. This will not affect your game saves as they are stored in a different location. 9. Please go back to the Main PS3 Menu and place the game in the drive and allow it to update. 10. After the game updates please attempt to reconnect to the server. If you have any further questions or concerns please reply to this email or visit our extensive knowledge base online at support.ea.com. Thank you, Charles N EA Online Support |
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Post by undercover on Mar 13, 2009 4:24:24 GMT -5
I have the latest update from EA Discussion Thread . As for the release date for the PS3 patch I am sorry to say that we do not have an ETA on the release date. If you have any further questions or concerns please reply to this email or visit our extensive knowledge base online at support.ea.com. hey look ea do not deny the patch at all. they just dont know when it will be  hopefully this is good news what does everyone else think? |
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Post by totmcsentry on Mar 13, 2009 12:09:57 GMT -5
No I think they will just leave us hanging / why on earth can't they just give us a patch with gold rush as payable DLC that way we get everything fixed and get a new map to play on / EA are still selling this product which they know to be in need of patching , If they really cared then they would devote a tiny bit of their resources to fix the game
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hopefully this is good news what does everyone else think?