|
|
Post by totmcsentry on Feb 28, 2009 18:53:53 GMT -5
that's what I mean a class action all of us hire the same lawyer to take them to court
|
|
|
|
Post by Buffa on Feb 28, 2009 19:45:47 GMT -5
I'm in!!
|
|
|
|
Post by totmcsentry on Mar 1, 2009 5:06:54 GMT -5
well buffa that makes 2 of us anyone else so far between us we have raised 1 $ and 1 £ bit short of lawyer fees I think /
|
|
|
|
Post by Armybuilder on Mar 1, 2009 7:08:23 GMT -5
Sadly unlike you guys i payed £10 for mine +S i got it cheap brand new from a shop as they were selling it off. BUt the servers are a mess but theres nothign we can do about it. Valve want nothign to do with ps3 and EA cant do anything about it without ValVe's say so were going no where.
|
|
|
|
Post by totmcsentry on Mar 1, 2009 9:52:05 GMT -5
that is not quite true every company bends to pressure depends where it comes from that is the difference
|
|
|
|
Post by totmcsentry on Mar 2, 2009 5:06:37 GMT -5
The servers are down again only 4 working last night and all unplayable with lag and keep crashing / I am giving you this link as it explains in detail the faults on P3 TF2 orangeboxpetition.com / my next question is very important to us when are we to get the updates the X360 and pc got / the last update we got some months ago / and it only fixed a tiny minority of faults / The server situation at the moment is completely unacceptable this game is still for sale yet no one can play it . this is my latest question to EA |
|
|
|
Post by totmcsentry on Mar 2, 2009 5:08:02 GMT -5
The above is my last update to EA about TF2
who else is in contact with EA support ?
|
|
|
|
Post by dratomik on Mar 2, 2009 10:21:01 GMT -5
I still haven't recieved a response from them. I E-mailed them again yesterday when I realized there was only 2 servers and both of them were unplayable, maybe they'll answer that E-mail. Or the one I'm sending today, and tommorow, and every day until this game is fixed.
|
|
|
|
Post by totmcsentry on Mar 2, 2009 14:13:13 GMT -5
02/26/2009 09:16 PM Dear Sir/Madam, Thank you for contacting back to us. I apologize for the incovenience that you are facing while playing the game online. However, in order to fix this issue, I would suggest you to download the latest patch that is available for this game. As of now the patch is only available in North America at this time, though EA noted that a patch for Europe would arrive shortly. Again, I apologize for the inconvenience that may have caused to you so far. If there is anything else we can help you with please let us know. Best Regards, Grace EA Support Centre, UK and Ireland electronicarts.co.ukelectronicarts.ie |
|
|
|
Post by totmcsentry on Mar 2, 2009 14:14:33 GMT -5
Response (Grace) 03/02/2009 09:35 AM Dear Sir/Madam, Thank you for contacting back to us. I apologize for the inconvenience caused to you. Due to the nature of your issue, more time is required for investigation. I apologize for any prolonged delays this might cause, but please rest assured that we are trying to handle your issue in a timely manner. During this time, you may still update your incident with additional information that might help us resolve your issue without causing any additional delay. To update your incident click the link that says, “To view or update your question from our support site, www.support.ea.com." We appreciate the opportunity to assist you and look forward to getting you back in the game! If there is anything else we can help you with please let us know. Best Regards, Grace EA Support Centre, UK and Ireland electronicarts.co.ukelectronicarts.ie |
|
|
|
Post by totmcsentry on Mar 2, 2009 14:18:56 GMT -5
I live in Britain and in addition to the others point I have raised do you have a date for the Europe patch , if not exact can you at least give me a estimated date as I would like to post it on our clan website tf2ps3.proboards.com/index.cgi this was my latest question to EA and the 2 above posts where their response to my previous enquiry / Is anyone in contact with EA ? I know dr ato is but what is the rest of you doing ? to help |
|
silke
TOT
maggots!
Posts: 10,176
|
Post by silke on Mar 2, 2009 16:41:44 GMT -5
i can't write english without mistakes so i wrote a dutch letter to their dutch email adress. I don't know if it's really going to help This is what i wrote : Dag Ea Ik ben Silke , 14 jaar en ik heb al een tijdje problemen met team fortress 2. De servers laten mij niet binnen, en als er servers zijn dan werkten ze met vertraging enz; Ik ben niet de enige met dit probleem. Een groot aantal mensen in Europa hebben hetzelfde probleem. En waar blijven ook de updates voor team fortress2 die wij nog niet gehad hebben (PS3) maar de X-box 360 en de PC wel al hebben?! De grootste problemen waaraan wij ons storen zijn -dat er maar drie headsets tegelijk kunnen praten waardoor jouw gesprek of dat van een ander volledig wegvalt -de "glitches" (fouten) in het spel waardoor engineers op de map en onder de map sentry's kunnen plaatsen. -"onzichtbare wapens" Als je naar een vijand kijkt zie je soms zijn wapens niet. - Je kan om de 1 of andere reden ook niet altijd je vrienden opzoeken met de "FRIENDS" search. Er zijn meer problemen maar ik denk dat je wel weet welke dat het zijn. Kijk anders maar eens op de vele forums PS3-spelers willen een update voor team-fortress 2. Zeg het maar aan je Britse kameraden of weet ik wat! Julie schuiven de schuld af op Valve en Valve schuift de schuld af op julie! We willen gewoonweg dat er iets aangedaan wordt. Zet voor mijn part een geupdate versie in de playstationstore als het bij julie toch alleen om het geld te doen is ? Ik weet het niet waar de fout ligt en of het jullie fout wel is. Ik zeg gewoon wat het merendeel van de PS3 teamfortress spelers zegt. geachte. Silke en de PS3-spelers en de TOT-clan  |
|
|
|
Post by dratomik on Mar 3, 2009 10:54:35 GMT -5
I don't speak dutch, so I had the internet translate that. From what I could gather, that was a good E-mail to send, its basically what I send them everyday. Just a list of complaints and ideas.
|
|
silke
TOT
maggots!
Posts: 10,176
|
Post by silke on Mar 3, 2009 11:27:20 GMT -5
Ea support(1) sent me an email. Instead of anwering my request. They sent my email to another Ea Support line(2).
If the first support line gets an email back then they will send one to me.
I got the feeling they will never send an email back.
I'll wait for 1 day and then i'll send again an email.
And tommorow if they don't answer... Untill they answer.
Here is the message i received from them.
bedankt voor uw e-mail. Wij hebben uw e-mail doorgestuurd naar onze tweede lijn support waar ze uw vraag in behandeling hebben genomen. Zodra wij feedback ontvangen zal u hierover ingelicht worden. Mochten er nog onduidelijkheden zijn of mocht u nog vragen hebben neemt u dan gerust nogmaals contact met ons op. Met vriendelijke groet, PaulElectronic ArtsCustomer Support TeamNederland: 0900 - 1001666 België: 0900 - 10016 nl-cs@ea.comU kunt ons bereiken op:Ma t/m Vr van 09:00 tot 22:00 en op Za van 12:00 tot 18:00
|
|
|
|
Post by totbobby on Mar 3, 2009 11:45:08 GMT -5
you know l even gone to the blood expense of a long distance call , on hold for 45 minutes just to talk to EA only to find they were unaware of serve problems and updates for team fortress or fixing what we have , well dose the expression when hell freezes over mean anything to you ? how about writing letters to video game show ? l'm betting EA would not be happy about bad-press , as well add sony for not having the balls to force EA to get their sh_it together !
|
|
